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Music and programming

Answers to the most frequent questions about your music and the AutoDJ's programming.

What does the "Upload complete" window mean?

When you upload tracks, nothing asks you anything beforehand. At the end of the batch, this window tells you how many tracks were added, how much space you have left and, if any, which files were refused. Click Close to go back to the list. See The track library.

Why is my file rejected?

Check that:

  • the format is MP3, M4A, AAC, OGG, OGA, OPUS, FLAC or WAV;
  • the file is 600 MB at most;
  • it really contains audio (the content is checked, not just the extension);
  • it is not already in your library (duplicates are ignored);
  • there is space left in your library.

See The track library.

What do I do when my space is full?

The gauge at the top of the library shows the space used. Delete the tracks you no longer need (multiple selection then Delete). If you need more space, open a ticket: we look at your need with you.

Why does the same artist play twice in a row?

The AutoDJ avoids repetitions thanks to the rotation rules (gap between two tracks by the same artist). If your library is small, these gaps are relaxed so that the station never stops. Increase the size of the library or reduce the gap requested. See Rotation rules.

How do I remove the silence between two tracks?

Enable Remove silences at the start and end and, if you wish, the crossfade in the programming's advanced settings. For a specific track, set its start and end in the editor. See Remove silences and The crossfade.

How do I schedule a playlist at certain hours?

Create a music playlist, then add a time slot: choose the playlist, the days and the hours. See Time slots.

How do I play a jingle every few tracks?

Create a Jingles playlist, then set A jingle every… tracks in the rotation rules, or apply the "Music with a jingle every 4 tracks" schedule template. See Schedule templates.

Why wasn't my voice played on air?

Check that the slot is green (voice recorded) and that the station is prepared in advance. A voice recorded too late for the track already playing moves to the next slot. A live broadcast always has priority over the AutoDJ. See Voice tracks.

Why is my voice too quiet?

The microphone is used as is, without the browser's automatic adjustment, and some microphones are not very sensitive. In the voice window, click Adjust automatically and speak normally for 4 seconds: the sensitivity adjusts so that your voice rises to mid-height of the level meter. You can correct it with the slider (0 to +30 dB). See Voice tracks.