My account¶

Your personal account brings together your information, your password and your security. A few minutes of setup are enough to protect it well.

Where to find it¶

Click your name, at the bottom of the sidebar (top right on a phone).

Edit your information¶

Change your name or your email address, then click Save.

Change your password¶

1. Enter your current password.
2. Choose a new password: at least 12 characters, with letters and digits.
3. Confirm it, then click Change password.

Enable two-factor authentication¶

It adds a second verification step with an authenticator app (Google Authenticator, Authy, 1Password…). Even if someone discovers your password, they will not be able to get in without your phone.

1. Click Enable.
2. Scan the code displayed with your authenticator app.
3. Enter the 6-digit code it shows to confirm.
4. Keep your recovery codes safe: they let you log back in if you lose your phone.

Your personal data¶

You can download all your account's data (identity, support messages, login history) in a computer-readable file.

Common problems¶

• I forgot my password: what can I do?
• I lost my two-factor authentication phone: what can I do?