Radio website¶
How do I access my website's administration?¶
From your customer area, open the website-type service: its menu (News, Pages, Media library, Settings…) lets you manage everything without leaving your area.
Why doesn't my website's player play my stream?¶
The stream address must start with https://. Correct it in the settings or on the radio's page, then save.
Why is my image rejected?¶
Only JPEG, PNG, GIF and WebP formats are accepted. If the refusal concerns the available space, delete images from the media library.
How do I use my own domain name?¶
How do I change my website's colours?¶
Customise section of your website's menu: choose a template or adjust the colours, look at the preview, then save. See Customise the look.
Why is my text colour rejected?¶
A text with too little contrast with its background would be unreadable: your website refuses it and explains why under the preview. Choose a darker or lighter colour.
How do I reorder or hide a home page block?¶
In Customise, Home page section: drag the blocks or use their arrows, untick those to hide, then save. See Build the home page.
How do I know how many people visit my website?¶
On your service's first page, the "Your site's traffic" card summarises the last 7 days; the Traffic section of the menu gives the detail (pages, origin, devices, countries, visit length) and a CSV export. See Your site's traffic.
Why are there no traffic figures yet?¶
The figures are calculated every night: the last day shown is yesterday, and a new website shows its first figures the next day.
Are robots and my own visits counted?¶
Robots (search engines, automatic tools) are excluded. Your own visits count, like anyone's.